Privacy policy

Last updated: July 2026

ORVOON LTD ("ORVOON", "we", "us") operates orvoon.com. This policy explains what personal information we collect, how we use it, and the choices you have. By using our site, you agree to the practices described here.

Information we collect. When you browse, create an account, or place an order, we collect the information you provide — such as your name, email address, shipping and billing address, and phone number. Payments are processed by secure third-party payment providers; we do not store your full card details. We also automatically collect certain device and usage information, such as your IP address, browser type, and how you interact with our site, using cookies and similar technologies.

How we use your information. We use your information to process and deliver your orders, send order confirmations and tracking updates, provide customer support, prevent fraud and secure our services, improve our site and products, and — where permitted — send you marketing emails about new drops and offers. You can unsubscribe from marketing at any time using the link in any email; we will still send you essential messages about your orders.

How we share information. Our store is hosted by Shopify, which processes data on our behalf to run the site and checkout. We also share information with service providers who help us operate — such as shipping carriers, payment processors, analytics and marketing platforms — only to the extent needed to provide their services. We do not sell your personal information. We may disclose information if required by law or to protect our rights and the safety of our customers.

Your rights. Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of certain data sharing for targeted advertising. To exercise any of these rights, email support@orvoon.com and we will respond within a reasonable timeframe. You can also manage certain rights via the Shopify Privacy Portal at privacy.shopify.com.

Data retention and security. We keep your information only as long as needed to fulfill orders, meet legal obligations, and resolve disputes. We use industry-standard safeguards, though no method of transmission over the internet is completely secure.

International transfers. As we operate internationally, your information may be processed outside your country of residence, with appropriate safeguards in place.

Children. Our services are not directed at children, and we do not knowingly collect their personal information.

Changes and contact. We may update this policy from time to time; the latest version will always be posted here. Questions? ORVOON LTD — support@orvoon.com